Introduction

Troubleshooting

Solutions to common issues and maintenance tools.

🔧 Storage Repair — Fix duplicate notes and data issues

If duplicate notes or data inconsistencies occur, you can repair storage from the settings.

How to Repair

  1. Open ⚙ SettingsTroubleshooting tab → Repair Storage
  2. Click the "Scan" button
  3. If issues are found, select notes to delete and repair

What Gets Detected

  • Duplicate notes Notes with the same title exist in multiple folders
  • Ghost notes Notes in storage but not visible in UI (rare, caused by interrupted Git sync)
📊 Storage Analysis — Check usage and organize notes

Check storage usage and organize old notes in bulk.

How to Analyze

  1. Open ⚙ SettingsTroubleshooting tab → Storage Analysis
  2. Click the "Analyze" button

What's Displayed

  • Notes by folder Number of notes and percentage per folder
  • Top 10 largest notes With checkboxes for bulk archive
  • Stale notes Notes not updated for 90+ days

Bulk Archive

Select notes and move them to Archive folder in bulk with pinning. Useful for regular backups and storage cleanup.

System Notes are excluded from analysis (auto-generated guide files).

📋 Duplicate Detection — Side-by-side comparison

If notes with the same title are detected, a warning banner is displayed.

  • Warning banner Appears when duplicate notes are detected
  • Side-by-side comparison Click to open comparison modal
  • Choose to keep Select which note to keep, delete the other
⚠️ Before Uninstalling — Back up your data first!

Uninstalling the extension will delete all saved notes.

Mark It Down data is stored in chrome.storage.local, and uninstalling the extension will delete the data.

Backup Methods

  1. Export all notes as ZIP — Settings (⚙) → "Export all notes as ZIP"
  2. Push to GitHub — Git ▼ → Sync (or Git Settings → Push)

We recommend regular exports to avoid losing important notes.

Still need help?

Check out FAQ or send us feedback.